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Planned

Support for Abandoned Purchase / Abandoned Cart Email Automation

I’d love to see built-in support for abandoned purchase or abandoned cart notifications — where merchants could automatically trigger an email or webhook when: a customer begins checkout or adds items to a cart, but does not complete the purchase within a specified time window. This would help merchants improve conversions by following up with customers who started the checkout process but didn’t finish it. Possible options could include: sending an email directly from Moonbase, including cart contents and a link to complete checkout a webhook event like CartAbandoned that could be sent to external marketing platforms (e.g., Klaviyo, Braze) configuration for the time delay and reminder frequency Thanks! This would fill an important automation gap for custom storefronts that don’t have built-in abandoned cart tracking yet.

Oisin Carlin 6 days ago

2
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Feature Request

Separate billing email address for business purchases

I'm getting some purchases and quote requests from schools/music departments. Usually those purchases are handled by a department or central office, after a formal quote is proposed. However, sometimes the checkout email entered can be a generic or departmental address, which can make license delivery and follow-up confusing for the actual end user. A possible improvement would be to allow buyers to specify a separate “license delivery” or “software contact” email address at checkout (when doing a business purchase), distinct from the billing or business email. This would help ensure the license reaches the correct person while keeping billing details unchanged.

Tobias Lønnerød Madsen 18 days ago

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Feature Request