Dropbox help center

Sync

Discover how to sync files and folders, resolve sync issues, and more

Managing sync settings

How to enable LAN sync

How to manage team selective sync settings Admins

How to pause and resume file syncing

Set Dropbox to online-only for your team Admins

How to set a file or folder to be ignored

Dropbox Sync & storage dashboard for desktop

How to check if your Dropbox files are syncing

Syncing files and folders

What extended attributes does Dropbox support?

Can Dropbox sync symbolic links?

Free Up Space with Online-Only Files

How does Dropbox sync my files?

Selective sync overview: unsync folders from your desktop

How to download a file or folder from Dropbox

Dropbox sync icons in the desktop app for macOS

Troubleshooting sync issues

What is the Dropbox file size limit?

How to open online-only files on macOS

Why does Dropbox need to “sync my files again”?

Resolving encrypted file or folder sync conflicts

Fix Dropbox Files Not Syncing Issues

How to resolve a selective sync conflict

Signatures from the web missing on the Dropbox Sign app

Frequently asked questions

Other ways to get help

Community

Connect with other Dropbox customers to get answers and learn best practices.

Contact support

Learn about your support options, file a support ticket, and check the status of open tickets.

Learn

Get the most out of Dropbox with free self-guided courses and live instructor-led training sessions.