Changelog
Follow up on the latest improvements and updates.
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new
API
All Plans
Validate addresses with a new API v3 endpoint
📬
What’s new?
You can now validate an address using a separate API v3 endpoint: /api/v3/address/validate. This lets you check addresses without creating a shipment first.
💡
Why it matters
You can catch address issues earlier, so label creation and warehouse processing don’t get blocked by unexpected validation errors. This helps you keep order processing moving smoothly.
🚀
How to use it
- Call the Validate an address endpoint in API v3.
- Fix any returned address issues before creating shipments.
ℹ️
Good to know
The endpoint is now live in API v3 and remains fully backward compatible with API v2. 💪
API reference: https://sendcloud.dev/api/v3/address/validate
new
Paid Plan
Pick & Pack
Print packing slips and shipping labels together on one A4 sheet
📬
What’s new?
You can now print your packing slip and shipping label together on a single A4 sheet using an integrated label layout (A4 paper with a peel-off sticker). You can also generate the combined Packing Slip + Label document directly from the Created Labels tab.
💡
Why it matters
You spend less time printing and matching documents, and reduce picking/packing mistakes.
🚀
How to use it
1) Go to Printing options and scroll to “Packing slip with Shipping labels”.
2) Adjust the margins to choose where the label sits on the A4 page.
3) Generate the Packing Slip + Label document from your Incoming orders or Created labels.
ℹ️
Good to know
- Available on Lite+.
- Walk less in the warehouse by packing orders with the same items first. Enable Sort orders by Product sorting in Printing options, in the "Packing slip" settings.
You can now ship with Relais Colis, the pioneer of parcel pick-up points in France. Available via direct contract only, it allows you to offer convenient delivery and return options to your customers while managing shipments efficiently through Sendcloud. Ideal for merchants shipping within France and Monaco, including heavier parcels up to 130 kg.
With Relais Colis, you can
- Ship nationwide in France and Monaco 🇫🇷
- Send large parcels up to 130 kg 📦
- Offer paperless returns with a simple QR code 🔄
How to start shipping
- In your Sendcloud panel go to Shipping > Carriers > My contracts
- Click Add your own contract
- Find Relais Colis in the list and click Add contract
Discover more about Relais Colis in our Help Center.
Available with direct contracts only in France and Monaco.
new
Carriers
New carrier - The courier 🚚
You can now ship with
Der Kurier
, our newest express carrier available via direct contract only
. Send your parcels across Europe
with next day delivery
and offer your customers a fast, reliable delivery experience. Ideal for merchants shipping both national and international orders, including heavier parcels up to 50 kg.
With Der Kurier, you can
- Deliver the next day across Europe ⚡
- Ship nationally and internationally across Benelux, DACH, France and Italy, and Eastern Europe 🌍
- Send parcels up to 50 kg 📦
How to start shipping?
- In your Sendcloud panel go to Shipping > Carriers > My contracts
- Click Add your own contract
- Find Der Kurier in the list and click Add contract
Discover more about Der Kurier in our Help Center.
Available with direct contracts only and in supported European regions.
📬
What’s new?
You can now use a new API v3 endpoint to announce shipments synchronously while applying your pre-set shipping rules and defaults. This means you get immediate feedback, including carrier errors and labels, all in one go.
💡
Why it matters
You no longer need to poll the API to find out whether a shipment failed due to carrier errors, which used to slow down your workflow. Now, carrier issues are returned right away in the response, so you can fix them on the spot without interrupting your order flow. You also get the label immediately, saving up to two extra calls per shipment, which helps prevent rate limiting and keeps things running smoothly during peak season.
🚀
How to use it
Just make a call to:
https://panel.sendcloud.sc/api/v3/shipments/announce-with-shipping-rules
You only need to reuse your existing shipment request body, and include the
apply_shipping_defaults
and apply_shipping_rules
fields to ensure all your predefined settings are applied.👉Want to see it in action? View the documentation here.
ℹ️
Good to know
Not all rules are compatible with multicollo shipments. For full details on this limitation, consult the API reference linked above.
📬
What’s new?
The Shipping Options endpoint in Sendcloud API v3 now supports filtering by Service Point ID. This means you can query shipping options that deliver exclusively to a specific service point by including the service point ID in your request.
💡
Why it matters?
Now you can filter shipping options right from the start using the service point ID. This prevents errors and ensures the shipping options you get actually support the selected service point. No more picking the perfect shipping option only to find it doesn’t work with your chosen service point.
🚀
How to use it?
Update your API call to
https://panel.sendcloud.sc/api/v3/shipping-options
and add the to_service_point_id
field in your request body with the service point ID you want to filter by.👉 Want to see it in action? View the documentation here.
ℹ️
Good to know
Note that the
to_service_point_id
filter is available only on the shipping-options endpoint and not on the fetch-shipping-options endpoint.new
API
All Plans
Track Pallets with SSCC in API v3
📬
What’s new?
We’ve added the SSCC field to all announcement endpoints in Sendcloud’s API v3. Now, when you create labels, you can link a pallet with its unique SSCC number directly through the API.
💡
Why it matters
The SSCC (Serial Shipping Container Code) is an industry-standard code that uniquely identifies and tracks each pallet throughout the entire supply chain - from suppliers and carriers to distributors and retailers. By using the SSCC, you gain improved transparency, reduce shipping errors, and increase confidence in managing pallet shipments.
🚀
How to use it
Simply update your API call to any
https://panel.sendcloud.sc/api/v3/shipments
endpoint by including the new parcels.sscc
field with your pallet’s SSCC code.👉 Want to see it in action? View the documentation here.
ℹ️
Good to know
Currently, the SSCC field is available only in the announcement endpoints. It’s not yet supported in the Ship and Order endpoints, but we’re working on adding it soon, so keep an eye on our changelog for updates 👀
new
Order Processing
Pick & Pack
🏷️ Automatically Add Item SKUs or Customer Notes to Your Labels!
We added 2 new features to make your shipping more efficient.
📦 Print SKUs on Your Label
You can now automatically print Item SKUs directly on your shipping labels. Your packing team instantly knows what to pick—no extra paper, no extra steps.
Adding SKUs to the label helps you speed up fulfillment, reduce packing errors, and even cut down on paper waste in your process 🌱
✍️ Share Imported Notes with the Carrier
You can now automatically include Customer Notes on your labels. Any delivery instructions coming from checkout are passed straight to the carrier—no more copying, pasting, or risking important info being missed.
⚙️
How to Turn It On
- Go to Shipping defaults.
- Delivery notes → choose Items SKUorCustomer notesin the dropdown.
- Save your changes.
Your labels will automatically include the selected information.
ℹ
Before You Start
Availability depends on the carrier and shop integration. Check the Help Center for more details.
📬 What’s new? A Compatibility Endpoint that maps Shipping Method IDs to Shipping Option Codes
When announcing a parcel with API v2, you use a shipping method ID. In API v3, that changes - you now need to use a shipping option code instead.
To make this transition easier, we’ve introduced a new endpoint that automatically maps your existing shipping method IDs to the correct shipping option codes.
💡
Why it matters
Without this endpoint, you'd need to manually match your v2 shipping methods to v3 shipping options - and with over 8,000 shipping method IDs in Sendcloud, that’s a lot of work and room for error.
This new endpoint does the heavy lifting for you, so you can migrate faster, with less guesswork.
🚀 How to use it
Just make a call to:
https://panel.sendcloud.sc/api/v3/compat/shipping-options
This returns the matching shipping option code for any shipping method ID you provide.
👉Want to see it in action? View the documentation here
ℹ️ Good to know
API v3 gives you access to our latest features, including:
- 📝 Notes on shipping labels
- 📦 Full multicollo support
- 🚀 A single call to announce a shipment and get the label
If you’re still on API v2, you’re missing out, now’s the perfect time to migrate.
new
Track & Trace
Returns
Full control over your return emails in tracking notifications
🆕 What’s new
Return-related emails that were previously hidden are now fully visible and customizable in your Tracking Messages settings.
You can now activate, deactivate, and edit the content of these emails - just like you do with other notifications.
💡 Why it matters
Before, these emails were sent automatically, with no way to adjust the content. Now you decide what gets sent, and how - giving you more control over the return experience and better alignment with your brand.
🚀 How to use it
Go to ‘Tracking’ > ‘Email notifications’ in your Sendcloud menu. You’ll see the return emails listed there - ready to edit and enable as needed.
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