Retail Disrupted | Natalie Berg | Substack

The SURI Story: From D2C Startup to Target Shelves in 3 Years

What I learned from the founders of the sustainable toothbrush brand

Feb 13 • Natalie Berg

The Power of Stopping

Just about every retail leader I speak to emphasizes the importance of focus.

Feb 10 • Natalie Berg

The #1 Killer of Innovation

Learn from Unilever's former President of Global Ice Cream

Feb 6 • Natalie Berg

2026 Retail Outlook and How Estée Lauder Uses AI

Have you seen our YouTube channel?

Jan 30 • Natalie Berg

Retail Disrupted's YouTube Relaunch

It's 2026 and we're going big on video

Jan 21 • Natalie Berg

Most Popular

2026 Retail Outlook and How Estée Lauder Uses AI

Jan 30 • Natalie Berg

Hear From the Disruptors: TikTok, Future Stores, Whatnot 🎙️

Oct 24, 2025 • Natalie Berg

Retail Disrupted's YouTube Relaunch

Jan 21 • Natalie Berg

🎙️New Episodes with Pacsun CEO and Nobody's Child Founder

May 30, 2025 • Natalie Berg

Black Friday Tips, AI/Cognitive Complacency, Solving Retail's Fit Problem

Plus Argos' Head of Marketing on digital transformation

Nov 28, 2025 • Natalie Berg

How are Retail CEOs Preparing for 2026?

Plus 100th episode, live shopping trends, and why customer service can be so joyless

Nov 14, 2025 • Natalie Berg

Hear From the Disruptors: TikTok, Future Stores, Whatnot 🎙️

Plus our KPMG Retail Think Tank Q4 Outlook

Oct 24, 2025 • Natalie Berg

What We Learned at Manhattan Exchange

Plus M&S, eBay, Reskinned on resale, Ola Sars on the role of music in stores, and my thoughts on Amazon Fresh UK

Oct 10, 2025 • Natalie Berg

Meeting the Needs of Menopausal Consumers

Plus future-proofing supply chains, Lando Norris, and AI in Retail event

Sep 17, 2025 • Natalie Berg

The Magic Happens on the Shop Floor: Lessons from Matalan's Leadership Team

Plus new video episodes and my thoughts on Black Friday 2025

Sep 5, 2025 • Natalie Berg

Former Skype Co-Founder on Autonomous Delivery

Plus we cover AI, customer loyalty, and why fulfilment is the backbone of e-commerce

Jul 3, 2025 • Natalie Berg

Amazon Prime VP on Why Prime is Not a Loyalty Program

Plus London Tech Week, Payment Resilience, Nadine Merabi, and the (Tech) Mafia

Jun 13, 2025 • Natalie Berg

🎙️New Episodes with Pacsun CEO and Nobody's Child Founder

Also check out Intuit Mailchimp's new global e-commerce report

May 30, 2025 • Natalie Berg

My Conversation with Dame Sharon White

And don't miss my interview with David's Bridal CEO Kelly Cook 👰

May 8, 2025 • Natalie Berg

M&S Chairman: You've Got to Fracture the Culture

Plus hear from Kingfisher's Head of AI!

Apr 3, 2025 • Natalie Berg

How Will We Be Paying for Goods in 2030?

I also speak to the ex-CEO of Jigsaw, eBay's Global Fashion GM, and The Sole Supplier Founder

Mar 21, 2025 • Natalie Berg

AllSaints Founder: The World Cannot Afford Fast Fashion

Plus hear about the latest retail innovations from Tesco's Senior Technology Director

Mar 6, 2025 • Natalie Berg

#nojs-banner { position: fixed; bottom: 0; left: 0; padding: 16px 16px 16px 32px; width: 100%; box-sizing: border-box; background: red; color: white; font-family: -apple-system, "Segoe UI", Roboto, Helvetica, Arial, sans-serif, "Apple Color Emoji", "Segoe UI Emoji", "Segoe UI Symbol"; font-size: 13px; line-height: 13px; } #nojs-banner a { color: inherit; text-decoration: underline; } This site requires JavaScript to run correctly. Please turn on JavaScript or unblock scripts