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Consumers Moved. Retail Didn’t.

What Adobe and Incisiv’s latest research reveals about the future of customer experience and marketing in retail and consumer goods - aka the Customer Experience Gap! Part 1 of a 3-part series.
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Average Transaction Value: The Retail Metric You Can’t Ignore
Data Blades S2E3 - From Service to Sales: How Retailers Can Increase ATV with Gareth Johns
 • Ricardo Belmar
From Surveys to Signals: Closing Retail’s Biggest Blind Spot - Consumer Sentiment
S5E13 - AI, Empathy, and the Future of Consumer Insights in Retail with Trevor Sumner & Stan Sthanunathan
 • Ricardo Belmar
Unlocking Retail Innovation - Andy Laudato’s Blueprint for Success
Blade to Greatness S2E3 - Building the Foundation for Retail Innovation - The Hierarchy of IT Needs. The real story of innovation begins in a far less…
 • Ricardo Belmar
"You Can’t AI Leadership" - Bobby Johnson on People-First Retail
S1E5 Retail Transformers - Retail Resilience & Innovation | Bobby Johnson on Mentorship, Culture, & AI
 • Ricardo Belmar
From Spreadsheets to Superpowers: How Agentic AI is Revolutionizing Merchandising
S5E12 - The Future of AI in Merchandising & Buying with Noah Herschman and Jeff Fish
 • Ricardo Belmar
Retail Loyalty Isn’t a Program — It’s a Person
Data Blades S2E2 - Is Loyalty Dead? Winning Today’s Savvy Shoppers with Gareth Johns
 • Ricardo Belmar
Accelerating Innovation: Lessons from Anna Farberov of PepsiCo Labs
S1E4 Retail Transformers - The Playbook for Scaling Startup Innovation From Pilot to Scale
 • Ricardo Belmar
From Chaos to Confidence: Why Clarity Is the #1 Retail Leadership Skill
Blade to Greatness S2E1 - From Chaos to Clarity and Confidence: Ron Thurston on Why Leaders Must Communicate with Purpose
 • Ricardo Belmar
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