https://status.augmentcode.com Statuspage Tue, 10 Feb 2026 20:53:55 -0800 <p><small>Jan <var data-var='date'> 6</var>, <var data-var='time'>07:59</var> PST</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Jan <var data-var='date'> 6</var>, <var data-var='time'>06:45</var> PST</small><br><strong>Investigating</strong> - We are currently investigating this issue.</p> Tue, 06 Jan 2026 07:59:48 -0800 https://status.augmentcode.com/incidents/g39m4jnsn7z5 https://status.augmentcode.com/incidents/g39m4jnsn7z5 <p><small>Dec <var data-var='date'>29</var>, <var data-var='time'>12:30</var> PST</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Dec <var data-var='date'>29</var>, <var data-var='time'>09:30</var> PST</small><br><strong>Investigating</strong> - We are currently investigating this issue.</p> Mon, 29 Dec 2025 12:30:04 -0800 https://status.augmentcode.com/incidents/9d5d9fylf1y9 https://status.augmentcode.com/incidents/9d5d9fylf1y9 <p><small>Dec <var data-var='date'>23</var>, <var data-var='time'>10:09</var> PST</small><br><strong>Resolved</strong> - We believe this issue to be resolved. Chat latencies and error rates are back within normal range. Team will investigate into root cause for the spike.</p><p><small>Dec <var data-var='date'>23</var>, <var data-var='time'>09:39</var> PST</small><br><strong>Monitoring</strong> - Scaled up chat hosts around 5:40am on 12/22 to address elevated latencies and errors that impacted a segment of customers. Latencies and errors have reduced to prior baseline and the team is actively monitoring and investigating root cause.</p><p><small>Dec <var data-var='date'>22</var>, <var data-var='time'>22:00</var> PST</small><br><strong>Investigating</strong> - We are currently investigating this issue.</p> Tue, 23 Dec 2025 10:09:08 -0800 https://status.augmentcode.com/incidents/751xms7cfc9x https://status.augmentcode.com/incidents/751xms7cfc9x <p><small>Dec <var data-var='date'>16</var>, <var data-var='time'>16:53</var> PST</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Dec <var data-var='date'>16</var>, <var data-var='time'>15:06</var> PST</small><br><strong>Monitoring</strong> - We don't see elevated error rates and are monitoring.</p><p><small>Dec <var data-var='date'>16</var>, <var data-var='time'>12:57</var> PST</small><br><strong>Identified</strong> - We are seeing high error rate for OpenAI GPT5.* models, likely due to upstream model provider errors. Current mitigation is to switch to a non-OpenAI model.</p> Tue, 16 Dec 2025 16:53:21 -0800 https://status.augmentcode.com/incidents/4f0ygwq4pr4p https://status.augmentcode.com/incidents/4f0ygwq4pr4p <p><small>Dec <var data-var='date'> 9</var>, <var data-var='time'>16:18</var> PST</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Dec <var data-var='date'> 9</var>, <var data-var='time'>11:00</var> PST</small><br><strong>Monitoring</strong> - We believe issue this to be resolved and are monitoring.</p><p><small>Dec <var data-var='date'> 9</var>, <var data-var='time'>09:11</var> PST</small><br><strong>Identified</strong> - We've identified an issue with the Augment Slackbot and are working on restoring service.</p> Tue, 09 Dec 2025 16:18:41 -0800 https://status.augmentcode.com/incidents/ql0ppyq2pp06 https://status.augmentcode.com/incidents/ql0ppyq2pp06 <p><small>Nov <var data-var='date'>24</var>, <var data-var='time'>12:59</var> PST</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Nov <var data-var='date'>24</var>, <var data-var='time'>11:39</var> PST</small><br><strong>Monitoring</strong> - We are continuing to investigate and resolve a small amount of errors.</p><p><small>Nov <var data-var='date'>24</var>, <var data-var='time'>11:03</var> PST</small><br><strong>Identified</strong> - Chat and agent chat requests are failing</p> Mon, 24 Nov 2025 12:59:27 -0800 https://status.augmentcode.com/incidents/xvn35lcvg9w1 https://status.augmentcode.com/incidents/xvn35lcvg9w1 <p><small>Nov <var data-var='date'>24</var>, <var data-var='time'>07:00</var> PST</small><br><strong>Resolved</strong> - Elevated error rates for chat and agent chat requests.</p> Mon, 24 Nov 2025 07:00:00 -0800 https://status.augmentcode.com/incidents/n57fqtpsv5gr https://status.augmentcode.com/incidents/n57fqtpsv5gr <p><small>Nov <var data-var='date'>18</var>, <var data-var='time'>14:00</var> PST</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Nov <var data-var='date'>18</var>, <var data-var='time'>13:54</var> PST</small><br><strong>Monitoring</strong> - Remote agents and code review are recovering. We're continuing to monitor these systems.</p><p><small>Nov <var data-var='date'>18</var>, <var data-var='time'>13:29</var> PST</small><br><strong>Identified</strong> - We're investigating problems starting remote agents and completing code reviews, due to a GitHub outage.</p> Tue, 18 Nov 2025 14:00:31 -0800 https://status.augmentcode.com/incidents/hk151q3nr34k https://status.augmentcode.com/incidents/hk151q3nr34k <p><small>Nov <var data-var='date'>11</var>, <var data-var='time'>08:57</var> PST</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Nov <var data-var='date'>11</var>, <var data-var='time'>08:54</var> PST</small><br><strong>Identified</strong> - We've identified the problem and are implementing mitigation.</p><p><small>Nov <var data-var='date'>11</var>, <var data-var='time'>06:07</var> PST</small><br><strong>Update</strong> - We continue to investigate upstream failures on account information retrieval for self-serve customers.</p><p><small>Nov <var data-var='date'>11</var>, <var data-var='time'>05:25</var> PST</small><br><strong>Investigating</strong> - We are investigating this issue. Non-administrative service operations are not currently impacted.</p> Tue, 11 Nov 2025 08:57:40 -0800 https://status.augmentcode.com/incidents/0y4wcy5jvh9c https://status.augmentcode.com/incidents/0y4wcy5jvh9c <p><small>Nov <var data-var='date'>10</var>, <var data-var='time'>11:31</var> PST</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Nov <var data-var='date'>10</var>, <var data-var='time'>11:01</var> PST</small><br><strong>Identified</strong> - Mitigation steps have been implemented. The indexing backlog is being processed, and we expect operations to return to normal within the next hour or so.</p><p><small>Nov <var data-var='date'>10</var>, <var data-var='time'>10:25</var> PST</small><br><strong>Investigating</strong> - A delay in indexing newly uploaded files is affecting a small portion of self-serve customers. The team is investigating.</p> Mon, 10 Nov 2025 11:31:14 -0800 https://status.augmentcode.com/incidents/dpd0njfd8mds https://status.augmentcode.com/incidents/dpd0njfd8mds <p><small>Nov <var data-var='date'> 4</var>, <var data-var='time'>12:02</var> PST</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Nov <var data-var='date'> 4</var>, <var data-var='time'>11:18</var> PST</small><br><strong>Update</strong> - We believe the Haiku degradation to be resolved but are actively verifying</p><p><small>Nov <var data-var='date'> 4</var>, <var data-var='time'>08:47</var> PST</small><br><strong>Investigating</strong> - We are currently investigating reports of possible Haiku degradation and will post updates as we have them.</p> Tue, 04 Nov 2025 12:02:05 -0800 https://status.augmentcode.com/incidents/3d3fyw8q4ymw https://status.augmentcode.com/incidents/3d3fyw8q4ymw <p><small>Oct <var data-var='date'>28</var>, <var data-var='time'>10:32</var> PDT</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Oct <var data-var='date'>28</var>, <var data-var='time'>10:18</var> PDT</small><br><strong>Monitoring</strong> - We believe Anthropic has a fix. We are monitoring the results.</p><p><small>Oct <var data-var='date'>28</var>, <var data-var='time'>09:45</var> PDT</small><br><strong>Update</strong> - We are continuing to investigate this issue.</p><p><small>Oct <var data-var='date'>28</var>, <var data-var='time'>09:31</var> PDT</small><br><strong>Investigating</strong> - Anthropic is reporting elevated error rates for requests to Claude 4.5 Haiku.<br />Please follow status updates here: https://status.claude.com/incidents/bbk3s953nzvd</p> Tue, 28 Oct 2025 10:32:59 -0700 https://status.augmentcode.com/incidents/qgxwxg451f76 https://status.augmentcode.com/incidents/qgxwxg451f76 <p><small>Oct <var data-var='date'>20</var>, <var data-var='time'>17:33</var> PDT</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Oct <var data-var='date'>20</var>, <var data-var='time'>13:52</var> PDT</small><br><strong>Identified</strong> - Some customers are experiencing elevated error rates. We are working to resolve the problem and restore normal service to those impacted.</p> Mon, 20 Oct 2025 17:33:28 -0700 https://status.augmentcode.com/incidents/yvkk701rjlmn https://status.augmentcode.com/incidents/yvkk701rjlmn <p><small>Oct <var data-var='date'>20</var>, <var data-var='time'>11:55</var> PDT</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Oct <var data-var='date'>20</var>, <var data-var='time'>09:24</var> PDT</small><br><strong>Identified</strong> - The issue as been identified. The root cause are increased error rates in a downstream metering and billing provider likely indirectly caused by issues in the AWS us-east-1</p><p><small>Oct <var data-var='date'>20</var>, <var data-var='time'>09:22</var> PDT</small><br><strong>Update</strong> - We are continuing to investigate this issue.</p><p><small>Oct <var data-var='date'>20</var>, <var data-var='time'>09:21</var> PDT</small><br><strong>Investigating</strong> - We are investigation an issue on the customer portal w.r.t. to account management operations</p> Mon, 20 Oct 2025 11:55:02 -0700 https://status.augmentcode.com/incidents/hc71bkwt7lhv https://status.augmentcode.com/incidents/hc71bkwt7lhv <p><small>Oct <var data-var='date'>17</var>, <var data-var='time'>10:12</var> PDT</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Oct <var data-var='date'>17</var>, <var data-var='time'>10:09</var> PDT</small><br><strong>Monitoring</strong> - A fix has been deployed and we are monitoring.</p><p><small>Oct <var data-var='date'>17</var>, <var data-var='time'>09:28</var> PDT</small><br><strong>Identified</strong> - The issue has been identified and a fix is being prepared.</p><p><small>Oct <var data-var='date'>17</var>, <var data-var='time'>09:25</var> PDT</small><br><strong>Investigating</strong> - We are currently investigating the issue.</p> Fri, 17 Oct 2025 10:12:48 -0700 https://status.augmentcode.com/incidents/q1y0rfm3pfhz https://status.augmentcode.com/incidents/q1y0rfm3pfhz <p><small>Oct <var data-var='date'>14</var>, <var data-var='time'>15:51</var> PDT</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Oct <var data-var='date'>14</var>, <var data-var='time'>15:48</var> PDT</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring.</p><p><small>Oct <var data-var='date'>14</var>, <var data-var='time'>14:42</var> PDT</small><br><strong>Update</strong> - We are continuing to work on the fix for this issue.</p><p><small>Oct <var data-var='date'>14</var>, <var data-var='time'>14:08</var> PDT</small><br><strong>Identified</strong> - We have identified an issue for the agent to access OpenAI APIs. Fix is in progress.</p> Tue, 14 Oct 2025 15:51:56 -0700 https://status.augmentcode.com/incidents/wqtv78fp9c3b https://status.augmentcode.com/incidents/wqtv78fp9c3b <p><small>Oct <var data-var='date'> 8</var>, <var data-var='time'>17:48</var> PDT</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Oct <var data-var='date'> 8</var>, <var data-var='time'>17:48</var> PDT</small><br><strong>Update</strong> - We are continuing to investigate this issue.</p><p><small>Oct <var data-var='date'> 8</var>, <var data-var='time'>17:17</var> PDT</small><br><strong>Investigating</strong> - Root cause is under investigation</p> Wed, 08 Oct 2025 17:48:56 -0700 https://status.augmentcode.com/incidents/mq83489wfhp1 https://status.augmentcode.com/incidents/mq83489wfhp1 <p><small>Oct <var data-var='date'> 3</var>, <var data-var='time'>14:29</var> PDT</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Oct <var data-var='date'> 3</var>, <var data-var='time'>14:12</var> PDT</small><br><strong>Investigating</strong> - We're investigating an issue with logout and analytics in the customer dashboard.</p> Fri, 03 Oct 2025 14:29:14 -0700 https://status.augmentcode.com/incidents/y0zvhrswg2lc https://status.augmentcode.com/incidents/y0zvhrswg2lc <p><small>Oct <var data-var='date'> 2</var>, <var data-var='time'>20:16</var> PDT</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Oct <var data-var='date'> 2</var>, <var data-var='time'>19:59</var> PDT</small><br><strong>Monitoring</strong> - Latency has returned to normal and we're continuing to monitor system health.</p><p><small>Oct <var data-var='date'> 2</var>, <var data-var='time'>19:55</var> PDT</small><br><strong>Identified</strong> - We've identified an issue with one of our model providers causing elevated latency in chat and agent requests.</p><p><small>Oct <var data-var='date'> 2</var>, <var data-var='time'>19:14</var> PDT</small><br><strong>Investigating</strong> - We're investigating elevated latency in chat and agent requests.</p> Thu, 02 Oct 2025 20:16:55 -0700 https://status.augmentcode.com/incidents/kwy61gg313sw https://status.augmentcode.com/incidents/kwy61gg313sw <p><small>Oct <var data-var='date'> 2</var>, <var data-var='time'>10:52</var> PDT</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Oct <var data-var='date'> 2</var>, <var data-var='time'>10:48</var> PDT</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Oct <var data-var='date'> 2</var>, <var data-var='time'>10:15</var> PDT</small><br><strong>Identified</strong> - We've identified a problem with customer dashboards and are implementing a fix. Other services are operating normally.</p><p><small>Oct <var data-var='date'> 2</var>, <var data-var='time'>10:03</var> PDT</small><br><strong>Investigating</strong> - We're investigating reports of a service disruption.</p> Thu, 02 Oct 2025 10:52:30 -0700 https://status.augmentcode.com/incidents/v6xqsywnh7d8 https://status.augmentcode.com/incidents/v6xqsywnh7d8 <p><small>Sep <var data-var='date'>29</var>, <var data-var='time'>11:28</var> PDT</small><br><strong>Resolved</strong> - The incident has been resolved by reverting to a previous release.</p><p><small>Sep <var data-var='date'>29</var>, <var data-var='time'>10:18</var> PDT</small><br><strong>Investigating</strong> - We're currently investigating reports of missing request history. We believe this to be a temporary issue and are working on reverting. Thank you for your patience as we resolve this issue.</p> Mon, 29 Sep 2025 11:28:02 -0700 https://status.augmentcode.com/incidents/kn4w0sd7lff1 https://status.augmentcode.com/incidents/kn4w0sd7lff1 <p><small>Sep <var data-var='date'>26</var>, <var data-var='time'>09:14</var> PDT</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Sep <var data-var='date'>26</var>, <var data-var='time'>09:10</var> PDT</small><br><strong>Update</strong> - We believe this incident to be over.</p><p><small>Sep <var data-var='date'>26</var>, <var data-var='time'>08:49</var> PDT</small><br><strong>Monitoring</strong> - Most of our services are operational. We are currently double checking and verifying that all systems are fully operational.</p><p><small>Sep <var data-var='date'>26</var>, <var data-var='time'>07:59</var> PDT</small><br><strong>Update</strong> - We are continuing to investigate this issue.</p><p><small>Sep <var data-var='date'>26</var>, <var data-var='time'>02:02</var> PDT</small><br><strong>Investigating</strong> - We are currently experiencing a major outage affecting multiple services. Our engineering teams are actively working with Google Cloud to diagnose and resolve the issue with the utmost urgency. We will post additional updates here as soon as we have them. Thank you for your patience and understanding.</p> Fri, 26 Sep 2025 09:14:23 -0700 https://status.augmentcode.com/incidents/p12cys8vc1tc https://status.augmentcode.com/incidents/p12cys8vc1tc <p><small>Sep <var data-var='date'> 5</var>, <var data-var='time'>15:32</var> PDT</small><br><strong>Resolved</strong> - Error rates have returned to normal and all users should see normal responses.</p><p><small>Sep <var data-var='date'> 5</var>, <var data-var='time'>14:38</var> PDT</small><br><strong>Identified</strong> - Some users are experiencing 404 errors when using Agent and Chat. We've identified the problem and are deploying a fix. Restarting your client will remediate the issue while a fix is deployed.</p> Fri, 05 Sep 2025 15:32:02 -0700 https://status.augmentcode.com/incidents/4wm0p8kvsb5v https://status.augmentcode.com/incidents/4wm0p8kvsb5v <p><small>Aug <var data-var='date'>22</var>, <var data-var='time'>13:17</var> PDT</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Aug <var data-var='date'>22</var>, <var data-var='time'>12:56</var> PDT</small><br><strong>Identified</strong> - The issue has been identified and a fix is being implemented.</p> Fri, 22 Aug 2025 13:17:50 -0700 https://status.augmentcode.com/incidents/828x2qzwz5dj https://status.augmentcode.com/incidents/828x2qzwz5dj <p><small>Aug <var data-var='date'>20</var>, <var data-var='time'>09:56</var> PDT</small><br><strong>Resolved</strong> - Services have returned to normal for all users.</p><p><small>Aug <var data-var='date'>20</var>, <var data-var='time'>09:30</var> PDT</small><br><strong>Investigating</strong> - We are currently investigating a full service disruption for EU customers.</p> Wed, 20 Aug 2025 09:56:55 -0700 https://status.augmentcode.com/incidents/ddpn9tz71jdw https://status.augmentcode.com/incidents/ddpn9tz71jdw