Investigating - We are currently investigating an outage affecting our chatbot features, including Axe Assistant for Teams and Slack. Users may experience errors or failed responses at this time. We are working to restore service as quickly as possible.
For any questions or assistance, please reach out to us at helpdesk@deque.com.
Feb 19, 2026 - 12:30 EST
For any questions or assistance, please reach out to us at helpdesk@deque.com.
Feb 19, 2026 - 12:30 EST
Update - We are continuing to work on a fix for this issue.
Feb 19, 2026 - 09:25 EST
Feb 19, 2026 - 09:25 EST
Identified - We have identified a fix for the SSO login issues some customers experienced earlier today. We are currently testing the solution and, if successful, will roll it out to all impacted customers.
We apologize for any disruption this may have caused. For any questions or further assistance, don't hesitate to get in touch with helpdesk@deque.com.
Feb 17, 2026 - 16:46 EST
We apologize for any disruption this may have caused. For any questions or further assistance, don't hesitate to get in touch with helpdesk@deque.com.
Feb 17, 2026 - 16:46 EST
Investigating - We are aware that some of our customers are currently experiencing difficulties accessing Deque products via SSO. Our engineering team is actively investigating and working on a resolution.
We apologize for the inconvenience and will provide further updates as the situation progresses. For any questions or assistance, please reach out to us at helpdesk@deque.com.
Feb 17, 2026 - 09:31 EST
We apologize for the inconvenience and will provide further updates as the situation progresses. For any questions or assistance, please reach out to us at helpdesk@deque.com.
Feb 17, 2026 - 09:31 EST
About This Site
The status of Deque's SaaS services are reported below. Dedicated customer instances are monitored by Deque operations and the status of any issues will be tracked and communicated as a support ticket. If you believe there is an issue that should be reflected here, or you have another question about your use of these services, please go to the support page (authorized customers only) or submit a ticket via email at helpdesk@deque.com.
Deque Log-In Service (US)
Partial Outage
Deque University
Operational
Axe Devtools APIs Repository
Operational
Axe Devtools Pro Server
Operational
Axe Linter
Operational
Axe Reports (US)
Operational
Axe Devtools Mobile
Operational
Axe Documentation Site
Operational
Deque File Transfer Service
Operational
Customer Support Help Center
Operational
Accessibility Services
Operational
Assessment Services - Auditor
Operational
Assessment Services - Monitor
Operational
AUS Regional Services
Operational
Deque Log-In Service (AU)
Operational
Axe Reports (AU)
Operational
EU Regional Services
Operational
Deque Log-In Service (EU)
Operational
Axe Reports (EU)
Operational
Axe Monitor
Operational
Axe Auditor
Operational
Agora - agora.dequecloud.com
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.