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Feature boards are killing your product
Why your most-requested feature might be the worst idea to build.
Jan 20
•
Frank
4
1
Asking AI for feedback is useless. Try the "friction" prompt.
Stop asking the AI to be a “Senior Editor.” Ask it to be a distracted person in an elevator.
Jan 14
•
Frank
8
1
Why "I love it" is the worst feedback you can get
How do you separate the polite liars from the actual buyers? Here’s how to change the currency of the conversation.
Jan 8
•
Frank
10
3
2
The messy practice of feature request boards: from vote piles to insights
Most feature request boards turn into messy vote graveyards full of vague, low value ideas. Here are a few tricks to avoid the trap.
Aug 19, 2025
•
Frank
1
1
1
Your users aren’t therapist. Stop making them diagnose your product.
Most users won’t tell you the truth. Not because they’re dishonest, but because your questions lead them there. Politeness, guesswork, and on-the-spot…
Aug 11, 2025
•
Frank
1
1
🤔 Better questions
See all
Asking AI for feedback is useless. Try the "friction" prompt.
Stop asking the AI to be a “Senior Editor.” Ask it to be a distracted person in an elevator.
Jan 14
•
Frank
8
1
The messy practice of feature request boards: from vote piles to insights
Most feature request boards turn into messy vote graveyards full of vague, low value ideas. Here are a few tricks to avoid the trap.
Aug 19, 2025
•
Frank
1
1
1
Your users aren’t therapist. Stop making them diagnose your product.
Most users won’t tell you the truth. Not because they’re dishonest, but because your questions lead them there. Politeness, guesswork, and on-the-spot…
Aug 11, 2025
•
Frank
1
1
💬 Communication Tips
See all
Asking AI for feedback is useless. Try the "friction" prompt.
Stop asking the AI to be a “Senior Editor.” Ask it to be a distracted person in an elevator.
Jan 14
•
Frank
8
1
Why "I love it" is the worst feedback you can get
How do you separate the polite liars from the actual buyers? Here’s how to change the currency of the conversation.
Jan 8
•
Frank
10
3
2
Why does a story sell better?
The science of being relatable and tricking the brain into thinking it’s part of the narrative.
Feb 19, 2025
•
Frank
2
1
🧩 Decoding data
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🔄 Feedback loops
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📈 Market insights
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